Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the telehealth services provided by our clinic for hormone replacement therapy (HRT) and peptide therapy. By accessing and using our telehealth services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

  1. Telehealth Services: 1.1 Our clinic provides telehealth services for hormone replacement therapy and peptide therapy consultations, evaluations, and prescriptions through secure online platforms, video conferences, or phone calls. 1.2 Our healthcare providers will review your medical history, symptoms, and other relevant information to assess your eligibility for HRT and peptide therapy. 1.3 Prescription of HRT and peptide therapy will be based on the healthcare provider's professional judgment and in compliance with applicable laws and regulations.
  2. Eligibility and Limitations: 2.1 You must be at least 18 years old to use our telehealth services. 2.2 Our services are available to residents of the jurisdictions where our clinic is authorized to practice medicine. 2.3 Our healthcare providers may determine your eligibility for HR and peptide therapy based on their clinical judgment, taking into consideration factors such as your medical history, current health condition, and applicable laws and regulations.
  3. Privacy and Confidentiality: 3.1 We prioritize the privacy and confidentiality of your personal information and medical records. We employ industry-standard security measures to protect your data during transmission and storage. 3.2 By using our telehealth services, you consent to the collection, use, and disclosure of your personal and medical information for the purpose of providing healthcare services and complying with applicable laws and regulations. 3.3 Our clinic will adhere to applicable privacy laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA) in the United States, to protect your privacy and confidentiality.
  4. Medical Disclaimer: 4.1 Our telehealth services are not intended to replace in-person medical evaluations or emergency care. They are designed to provide convenient access to healthcare services and consultations for hormone replacement and peptide therapy. 4.2 Our healthcare providers rely on the information you provide and make their clinical decisions based on that information. It is essential to provide accurate and truthful information to ensure appropriate care. 4.3 Our clinic cannot guarantee the effectiveness, success, or specific outcomes of HR and peptide therapy. Individual results may vary, and the response to therapy depends on various factors unique to each patient.
  5. Payment and Fees: 5.1 Payment for telehealth services is required at the time of service. Fees may vary depending on the specific services provided. 5.2 Our clinic accepts payment through secure online payment systems or other methods as specified by our clinic. 5.3 All fees and charges associated with telehealth services are non-refundable unless otherwise determined by our clinic.
  6. Intellectual Property: 6.1 All content, materials, and intellectual property provided through our telehealth services, including but not limited to text, images, logos, and trademarks, are the property of our clinic or our licensors. You may not reproduce, distribute, modify, or exploit any content without explicit written permission from our clinic.
  7. Termination: 7.1 Our clinic reserves the right to terminate or suspend your access to telehealth services at any time without prior notice for reasons including, but not limited to, violation of these Terms, inappropriate conduct, or failure to comply with applicable laws and regulations, and current practice guidelines.
  8. Modifications: 8.1 Our clinic reserves the right to modify or update these Terms at any time. The updated Terms will be effective upon posting on our clinic's website or through other appropriate communication channels. Continued use of our telehealth services after any modifications indicates your acceptance of the updated Terms.
  9. Legal Compliance: 9.1 You are responsible for complying with all applicable laws and regulations regarding the use of our telehealth services, including those related to the purchase, possession, or use of medications or therapies. 9.2 Our clinic reserves the right to refuse or discontinue services if there is reasonable belief that you are engaged in illegal activities or misuse of HRT or Peptide Therapy.
  10. Governing Law: 10.1 These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our clinic is located.
  11. Severability: 11.1 If any provision of these Terms is deemed invalid or unenforceable, that provision shall be deemed severable from the rest of the Terms and shall not affect the validity and enforceability of the remaining provisions.
  12. Entire Agreement: 12.1 These Terms constitute the entire agreement between you and our clinic regarding the use of our telehealth services for Hormone Replacement Therapy (HRT) and Peptide Therapy, superseding any prior agreements or understandings, whether written or oral.

If you have any questions or concerns regarding these Terms and Conditions, please contact our clinic for further clarification.